I ordered flowers for Valentines day to be delivered to the hotel where we were staying. These were ordered in plenty of time and Fine flora were still advertising their Valentine flowers day(s) after i had ordered mine by first class post, They never arrived! on Valentines day - but did the day after when we left. To me this is totally unacceptable. My wife had no flowers for the first time in 47 years and was very upset. Fineflora did not seem bothered at all saying it was out of their hands as it was the postal service at fault. This would be true for all of their flowers. £35 flowers on Valentines day are only £8 the day after. Fine flora refuse to refund any monies. I will not be using this company again. Had a read these reviews before purchasing when nearly 60% award one star, i would not have used them. Be warned - go elsewhere.