No advance notice of possible Customs issues and subsequent delays but took the money for shipment super fast! Having been disappointed in express post from Singpost for a letter which cost $90 dollars and still took 2 weeks to send from Singapore to China (took 7 working days to get from the post office to Changi airport - a distance of 25km) we decided to use DHL to send 4 boxes of 25kg each from Singapore to Shanghai. Personal effects for relocation. Drop off of boxes and Collection was efficient. So was the taking of the payment of over $1100. 3 days later I get an e-mail from the Shanghai DHL office saying I need to translate the contents list into Chinese. Fortunately my assistant did this. 1 week later I am told I need to send my passport or take it myself to Customs in Pudong. After asking the address I was told to wait until DHL had prepared the paperwork and they would let me know when the appointment would be made. Still waiting, now 2 weeks since the boxes were shipped.