Worst Customer Service & Worst at delivery of your furniture on time Customer Service and delivery of your products is the points that DFS is very weak at. I have been promised my sofa and coffee tables would be delivered in 5 weeks , now its past 5 weeks , they tell me half of my furniture is ready in another week and also finance company (Barclays) needed extra document from them and they just sent and waiting for authorisation code. After ordering for so many customers , how can DFS not know what documents to send over and when to ask finance company for authorisation code, shouldn't be that hard to arrange, only reminders on the system 10 days before delivery of product to distribution center, to remind them to ask for authorisation code! I am completely disappointed at their service and how they can't be on time !