Overall I am very happy with 3D Sports and the service and product they provided. My only issue is that I initially thought I had been given incorrect gloves as there were a few aesthetic differences between the product I received and the picture online. What had happened is that I had got a pair of the right gloves but without a lot of the branding on it. I contacted Kookaburra directly to say that I thought the gloves may have been fake but they clarified that they were an excess pair of pro gloves with reduced branding due to player advertising rules in County Cricket. Perhaps it would be prudent to put a small explanation or another picture with the actual gloves on. Aside from this minor detail the gloves are excellent. I enjoy batting in them and glad I purchased them.