I never learn this is the 2nd time I have ordered from this company, first time was a few months ago, item did not arrived, chased for weeks to get my money back, it was not until I spoke with Amzone I had paid for them via my Amzone account I got my money back. Gave them another chance (you know I was just unlucky last time yes) NO paid for next day delivery, am still waiting tried talking via computer chat only to be told we will get back to tomorrow and my order has not been dispatch even after I had paid £5.99 for next day delivery. So no this is not unlucky this how they work. DON'T be fooled by their reviews.