Ive been using 247 for the last 4 years and this was the first time I have experienced poor service from 247. We arrived at the airport and had to wait 30-40 mins for the driver to arrive and when they did the wrong size of vehicle was provided for the amount of luggage we had and price we had agreed to pay several days in advance. When the driver called the office they said there were no other drivers nearby and they only offered to refund the fare which didn't help us as we needed to get to our destination on time. We managed to cram in to the taxi at the horror of the driver however we arrived at our destination 90 mins later than expected, I went to work late and my wife didn't get enough time to run the errands she needed before going to the next airport for a follow on flight. Bad form and no apology after either. I have since been using another firm who have been on time and with the right vehicle.