Beware - 1st Choice Spares have absolutely no control over their suppliers. I added a precise search for a part and the supplier (Sunrise) sent me a part for the wrong model. I asked them to arrange a return but the supplier said that I had to pay for the return which, apart from being against consumer law, is annoying! I asked 1st Choice to intervene and they told me that they have no control over their suppliers - this seems like a problematic business model for customers but a very appealing one for supplies who do not care about customer service or consumer law. I've finally received my refund two weeks later and the only crumb of comfort was 1st Choice refunded me the return postage after my ongoing rant with them and probably because they realise how poor it is that they have no ability or appetite to effectively manage their 'supply partners'.
4 years ago
1st Choice Spares has a
4.4
average rating
from
4,702
reviews
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