Amey Fowler
Don't do it people, they are not worth the time or hassle your order will create. Order was placed on 23th aug. They sent me someone else's order! First time I called (28th aug) the lady was very patronising and rude, said she would email me with a resolve, never did. Called for a second time (31st aug), man did refund me my express delivery costs but still no email with a resolve. So third call (2nd sept) I find out they have remade my order but they don't know where it currently is in their process. I did get an email but just confirmed they still don't know what is happening. They must have lots of issues as the lady said "I will add you to my list of people I need to email back". So its now the 3rd sept and I still don't have any idea what's happening with my order or when I will receive it. They clear have internal communication issues between departments and no organisation plus their ordering system must be pretty in that area if they cannot identify where my order is is from their computer system. Also I should have known they were not what a very good company because my confirmation email for my order was missing most of the important information regarding my order, their merge fields on their email template do not work, was missing my order number, amount paid (so a business could not of used it as an invoice) and the measurement information, email look very unprofessional. I have asked for a refund so let's see how long that takes!!! I needed this blind urgently, to help with my 6 month old baby which refuses to sleep during the day unless the room is dark.
Helpful Report
Posted 2 months ago
BlindsCo Ltd. is rated 4.50 based on 343 reviews

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