Purchased 2 roller blinds and 1 vertical blind. All came on time and undamaged and when I called for an update the phone was answered and a real person helped me with my enquiry which is rare these days. All blinds we reasonable quality. One recommendation I would pass on is it would be nice to get a setting out guide - eg - hole centres for fixing especially the roller blinds. I know what sizes I ordered but the roller blind has a telescopic end and offset brackets so would be better to know the manufacturers recommendations rather than guess and try and work it out - it would be as simple as ‘blind with -xmm’