Sony Bravia KDL40X2000U LCD HD TV Reviews

The TV was great to start with - picture quality is fantastic, sound is excellent, and it was everything I'd hoped for. But after 15 weeks it broke - the screen went blank and it kept switching itself on and off in an endless cycle. "No problem" I thought - it's under warranty and I'll get it repaired.

Well, the TV was collected on 26th November and, nearly 7 weeks later, I still don't have it back. Christmas viewing was ruined. The repairers, acting under Sony's instruction, keep ordering parts (which are never in the country and take days to arrive), fit them, and it till doesn't work. Sony themselves are completely useless - all I get from them is a promise to call the repairers, which I can do myself. As of today it appears to be fixed but I still have to wait another 4 days to get it back.

My advice? Buy a Panasonic Viera. Wish I had.