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TM Interiors Limited Reviews

4.8 Rating 1,531 Reviews

96 %

of reviewers recommend TM Interiors Limited

Company Reviews

4.8

Based on 1,531 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About TM Interiors Limited:

TM Interiors Limited is an online and in-store retailer of designer fabrics, wallpapers, rugs, paints and accessories with additional services such as interior design, upholstery and custom made curtains using our made to measure services produced from our own in-house design studio and workroom. Established 1975.

Visit Website

Phone:

01733230499

Email:

info@tm-interiors.co.uk

Location:

41 Culley CourtBakewell Road
Peterborough
PE2 6XD

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TM Interiors Limited 5 star review on 30th August 2023

TM Interiors Limited 5 star review on 23rd May 2023

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TM Interiors Limited 5 star review on 25th April 2023

TM Interiors Limited 5 star review on 25th April 2023

TM Interiors Limited 5 star review on 25th April 2023

30

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly and professional service. Excellent communication by telephone and email. Fast and efficient delivery. Would love to visit the store. You are recorded in my upholstery workbook and I am sure I will purchase from you again. PS. I have also shared your details with friends at the Upholesty course.”

Posted 1 month ago

“The rug came quickly. This shows they advertise available stock and are not going to keep the customer waiting while they order your order, so to speak, which is what happens with some companies. My large wool Living Treasures Rust rug is lovely, as I knew it would be. It had got rather pointed in the roll, either in storage or transit, which means the hollow end of the roll had got wavy. But I am flattening this part out by weighing it down, and the waviness will soon flatten out, because wool carpets are very forgiving. You can get this rug from various sellers; but I chose this company because they offered it at a little bit better price. They'll be my first stop next time I need a rug.”

Posted 1 month ago

“I have only ordered fabric or wallpaper samples so can’t comment on overall quality of product”

Posted 1 month ago

“I ordered a sample of fabric 3 weeks ago and it has still not arrived!! And now I have been sent this email to review the product before it has even been delivered! Seems a bit of a joke”

Posted 1 month ago

Dear Fiona your order was placed on the 12th Feb and your sample was shipped on the 23rd, we do state sample orders can take between 10-14 days as we do not hold stock of samples and we have to order samples in from various suppliers in Europe. We endevaour to get samples out to our customers as soon as possible. we are sorry if the delay has caused any inconvenience and if your sample has not arrived please contact our customer services so we can get any issue resolved as quickly as possible. With Kind Regards TMI

Posted 1 month ago

“Excellent. Supper fast delivery and always seem to be competitive on price. Great communications too.”

Posted 1 month ago

“The company provided a helpful response to all my queries and were able to supply the material I wanted. Importantly, they used UPS to deliver, a very sensible choice given the unreliability of other delivery companies.”

Posted 2 months ago

“Subject: Urgent: Inquiry About Delayed Delivery for Order #300006092 Dear TM Interiors Limited Team, I hope this message finds you well. My name is Mariusz Madalinski, and I am writing to express concern regarding the delayed delivery of my recent order (Order #300006092) placed with your company on the last Monday. According to the shipping confirmation I received, my order was shipped via UPS (Tracking Number: 1Z336E9A6862497652) and was expected to be delivered to my address at Powell House, flat 12, 66 Walmersley Road, Bury, Lancashire, BL96DP, United Kingdom, within 3 days from the shipping date. As of today, the order has not yet arrived, and there have been no updates on the tracking status that would indicate the cause of the delay or provide a new estimated delivery date. This situation is particularly concerning because I was relying on the timely delivery of the items for upcoming personal commitments.”

Posted 2 months ago

Dear Mariusz, we are sorry to learn you have issues with the delivery of your order. One of customer services advisors has been assisting via telephone to resolve this matter. With Regards TMI

Posted 2 months ago

“I placed an order on Feb.10th and since then no news about shipping and delivery time. I send 2 messages an got no reply.”

Posted 2 months ago

Dear S.P as we have recently explained for large sample orders from various brands the delivery aim can be slighty extended as we await to receive all sampling before sending out to you. We believe the majority of your order was shipped Friday with couple of items to follow. We have been in communication with you. Regards TMI

Posted 2 months ago

“My fabric arrived very quickly and I was very pleased with the price. I would definitely order from you in the future.”

Posted 2 months ago

“Wonderful! I ordered some samples ad was worried I'de have to wait a while to reiceve them - but they arrived within 2 days! Fanatstic quick service!”

Posted 2 months ago

“Excellent service, very helpful and material arrived within 5 days of ordering. Would nt hesitate using TM interiors in the future.”

Posted 2 months ago

“The website was easy to navigate but as for delivery I can’t pass comment as I’ve not received it yet”

Posted 2 months ago

“Website easy to navigate, ordering was easy, and delivery very prompt”

Posted 2 months ago

“I ordered a sample and this was despatched timeously to me.”

Posted 2 months ago

“I ordered samples and they came very promptly. Very happy with the service.”

Posted 2 months ago

“4 years ago I bought my first wallpapers from TM Interiors Limited and had them sent to my address in Denmark. I still get the same great service. And I get a home out of the ordinary ;o)”

Posted 2 months ago

“Excellent firm to work with - good communication and wallpaper arrived quickly and very competitively priced. Will have no hesitation in using again.”

Posted 2 months ago

“Prompt and helpful service to supply a sample”

Posted 2 months ago

“Ordered 2 samples of the Mulberry’Flying Ducks’ fabric which ended up costing me £4 each for a 12cm square sample which I could tell the colours from; area sent didn’t show any of the accent colours! This is an expensive fabric and without decent samples it’s impossible to colour match with paint colours. Tempted to send them back!”

Posted 2 months ago

Hi Marie Apologies if you feel the samples are inadequate we do not hold stock of samples these are sent from our suppliers and normally sufficient in most cases. You are welcome to contact us and we would happily arrange you a couple more at no cost and check prior to sending it covers all the potential colours in the pattern. Please don't hesitate to contact us if you would like to have that arranged. Regards TMI

Posted 2 months ago

“very efficient service from TM Interiors. The ordering process was very straightforward and I received my samples promptly.”

Posted 2 months ago

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TM Interiors Limited is rated 4.8 based on 1,531 reviews