Stone Direct UK Reviews

Name: Stone Direct UK
Rating: 4.87

4.9 Rating 146 Reviews

99 %

of reviewers recommend Stone Direct UK

Company Reviews

Metrics

Info

4.9

Based on 146 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01332542191

Email:

sales@stone-directuk.com

Stone Direct UK 5 star review on 13th January 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent product and very prompt delivery, very informative and would definitely recommend using them again if I require anymore I wouldn't hesitate in doing so thanks.🙌”

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Posted 3 months ago

“Looked everywhere for authentic looking flagstones and made the right choice by choosing Stone Direct for my purchase. Personable and helpful staff and a product that is ten times better than anyone else’s I’ve seen who have bought flagstone floors.”

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Posted 3 months ago

“Competitively priced , delivered in a timely manner and replaced a faulty slate tile free of charge( after a bit of discussion). So overall I would recommend Stone Direct Uk Ltd”

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Posted 3 months ago

“I found yiur Company be very efficient puchase perfect delivery as promised goods also ideal .”

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Posted 3 months ago

“Excellent service, very helpful & slate tiles are lovely”

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Posted 7 months ago

“Absolutely delighted with the slate cladding that we ordered, a fantastic addition to our fireplace wall.”

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Posted 7 months ago

“Small problem with the order at first with delivery but quickly sorted and the product looks incredible in our bathroom. I would definitely recommend this company”

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Posted 7 months ago

“We ordered from Stone Direct previously and everything went to plan and we were very pleased. During this order we expected to receive 4 slabs 900x450mm each and had ordered 2m2 on advice from a phonecall. Only 2 arrived but this was quickly sorted with a quick phonecall without hesitation. The next 2 slabs arrived so all is well.”

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Posted 7 months ago

“Very pleased with the purchase, the phone staff were easy to talk to and helpful when questions were asked about cutting the cladding and putting the items on the wall. The cladding arrived on a pallet and was well wrapped - no damage. The Universal Tile Adhesive was easy to mix up and to apply. The cladding has been up on the wall approx. 3 - 4 weeks and everything is perfectly okay.”

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Posted 7 months ago

“Great service thank you”

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Posted 7 months ago

“We found this Company through an internet search and would definitly recommend them to others. Simon, who we dealt with, was very helpful and knowledgeable. We requested some samples and they arrived the very next day - quite a feat for the Scottish Highlands!! Everything arrived, well packaged and in good time. The delivery was a day or two later than agreed but that was down to the courier not the Company so no complaints there - and it didn't hold us up anyway. We laid the flooring ourselves and are really pleased with the results. Great product and service.”

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Posted 8 months ago

“Beautiful slate tiles. Customer service was very good before and after the slate arrived. When I had questions they were answered straight away and comprehensively even though mine was a relatively small order. I would recommend this company.”

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Posted 10 months ago

“Great product choice. good online site. delivery a bit expensive for smaller orders.”

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Posted 1 year ago

“Simon is fantastic as always! Provides advice and any help you are required. Marble is beautiful too :)”

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Posted 1 year ago

“Excellent service and product. Pleasure doing business with Stone Direct. Would highly recommend them.”

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Posted 1 year ago

“Fabulous quality product and wonderful customer service. The team bent over backwards to accommodate my order and even stored it for a couple of weeks until I had the team ready to lay the tiles. I couldn't recommend them higher.”

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Posted 1 year ago

“Lovely limestone tiles for my London flat renovation - delivered on time and good customer service. Highly recommend. Good value”

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Posted 1 year ago

“Excellent choice, quality and speed of delivery. So pleased. Best price too, and incredibly helpful with advice. Will definitely go back again.”

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Posted 1 year ago

“We were very pleased with our purchase of Quartz- Silver Cloud cladding which made the perfect background for our new log burner. The service from Stone Direct was very good and we did not have to wait long to receive our order. It was very helpful in being able to get samples before making a decision.”

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Posted 1 year ago

“It was a very straightforward process to book the tiles I needed and for them to be delivered. Communication from Stone Direct was fast and efficient. Costs were split out so full visibility was available from the outset. Charley Clarke was a very easy and efficient person to do business with.”

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Posted 1 year ago

Stone Direct UK is rated 4.9 based on 146 reviews