Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Huddersfield
Rating: 4.82

4.8 Rating 12,230 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 12,230 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 17th April 2024

571

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always, Simply wigs are a pleasure to deal with!! Simply choose and order and your wig/accessories arrive by date given. The staff are always very helpful and their customer service goes above and beyond.”

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Posted 1 hour ago

“Simply Wigs organised the delivery of my item specifically around my being away from home- and they delivered exactly as they were asked to (thank you). For the first time, I ordered Jon Renau Ignite in a PETITE CAP and a colour close to my own. It fits perfectly, and looks very natural- I'm really pleased with it. I'll be ordering petite wigs in future. I've had a number of items from Simply Wigs over the years and have always been impressed with ordering, advice, delivery - and the quality of the products. Thank you.”

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Posted 1 hour ago

“Good quality tape this is the only company I buy tape from. Sticks well”

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Posted 4 hours ago

“Always a pleasure to use Simply Wigs as so helpful and efficient.”

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Posted 5 hours ago

“The website was easy to navigate and the service was very good. Also very happy with my wig.”

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Posted 6 hours ago

“The wig is lovely, and the packaging and chocolate gift was a nice touch. I mistakenly ordered the wrong size and colour initially but emailed and they got back to me the very next day confirming they've changed the size and colour. Customer service is top notch.”

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Posted 8 hours ago

“Once you have mastered the technique of ordering from he website Simply Wigs re simply the best!”

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Posted 9 hours ago

“I ordered a wig for Eid celebrations (but left it very late!) and the team at Simply Wigs were so helpful when I requested a first class delivery. My wig arrived a day earlier than I anticipated and just in time for Eid - thank you to the team who helped arrange this! The wig itself is gorgeous (shine petite wig natural in chocolate mist) and arrived beautifully wrapped with a little chocolate surprise! These extra touches were lovely and I received lots of compliments for my new look. I highly recommend Simply Wigs and I would shop here again.”

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Posted 19 hours ago

“Unable to take my call immediately Simply Wigs returned my call promptly. The caller was pleasant courteous and extremely helpful and dealt with my request. An excellent customer service”

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Posted 23 hours ago

“Fabulous wigs at great prices. Speedy delivery too”

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Posted 1 day ago

Thank you Diane for your fabulous 5-star review, we really do appreciate it! All the best, SW Team

Posted 5 hours ago

“Great hair piece good quality delivered in just a few days loved the little chocolate too well done SimplyWigs xx”

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Posted 1 day ago

Thank you Barbara for your fab review, we really do appreciate it. We are so happy to hear you love your recent purchase, and was delivered quickly! All the best to you, SW Team

Posted 5 hours ago

“price of wigs has gone up though. Customer Service is excellent”

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Posted 1 day ago

Thank you Katy for your review! Unfortunately we do require to increase the price of certain items. If you do see the same item at a lower price on a competitor's website, please do submit a Price Match through the website. Hope to speak with you again soon, SW Team

Posted 5 hours ago

“My Simply Wigs experience has been wonderful! They were very helpful through the process of picking my very first wig. Bethany Honey Blonde looks and feels wonderful. Thank you all! Dee Fieret”

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Posted 1 day ago

Thank you Diane for your brill review of the Bethany wig, we really do appreciate it. We are so delighted to hear you are happy with your first purchase! We will be sure to pass your feedback to the team :) All the best to you, SW Team

Posted 6 hours ago

“Excellent service”

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Posted 1 day ago

Thank you Linda for your excellent review, we really do appreciate it! All the best to you, SW Team

Posted 6 hours ago

“Very pleased with the tape and pleased with service always good”

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Posted 1 day ago

Thank you Karen for your fab review, we really do appreciate it. All the best to you, SW Team

Posted 6 hours ago

“Very good service and lovely wigs”

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Posted 1 day ago

Thank you Julie for your lovely review, we really do appreciate it. All the best to you, SW Team

Posted 6 hours ago

“Excellent!!! What else can I say - helpful- pleasant amazing prices - thank you so much x”

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Posted 1 day ago

Thank you Elizabeth for your excellent review, we really do appreciate it. We are so delighted to hear you are happy with your experience with us! All the best to you, SW Team

Posted 6 hours ago

“Really happy with simply wigs and this is second time I’ve placed an order for wig clips, communication is fantastic as is the packaging, had to give 4 stars this time though as one of the snap clips I ordered in a pack was damaged and unusable, bent out of shape . Still very happy otherwise and would order again as this could’ve been easily missed.”

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Posted 2 days ago

Thank you for your review, it is very much appreciated! It's so lovely to hear you are happy with the communication from the team. We are however sorry to hear you found one of the clips to be unusable. If you do wish to discuss this further, please do call us on 01484 844557 and we will do our very best to assist. All the best, SW Team

Posted 6 hours ago

“Hardly any hair on product I recieved 😕”

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Posted 2 days ago

Thank you Jean for your feedback. We are sorry to hear you are unhappy with your recent purchase. We do allow our customers to return unsuitable items with 14 days of receiving them, for a refund. If you wish to discuss this further, please do contact us on 01484 844557 and we shall do our very best to assist. SW Team

Posted 6 hours ago

“Very good website My order came on time no fuss Would highly recommend”

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Posted 2 days ago

Thank you Valerie for your kind review, and for recommending us - we really do appreciate it. All the best to you, SW Team

Posted 6 hours ago

Simply Wigs is rated 4.8 based on 12,230 reviews