Mega Casino Reviews

4.1 Rating 554 Reviews
1 %
of reviewers recommend Mega Casino
4.1
Based on 554 reviews
Customer Service
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Anonymous
Anonymous  // 01/01/2019
Good šŸ‘šŸ¼ I won didnā€™t withdraw yet we will see?
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Posted 1 year ago
Good šŸ‘šŸ¼ I won didnā€™t withdraw yet we will see?
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Posted 1 year ago
Itā€™s a joke. I was lucky enough or unlucky enough to win big. I have tried to withdraw Ā£5000. I have been told the withdrawal is with a third party and this is standard practice with big wins. I was on the online chat and got kicked out. I have then tried to log onto my account and it has said the account is blocked please contact customer support. I have emailed customer support and have had no response. Iā€™m extremely concerned as it is a lot of money and I am not receiving any replyā€™s. I donā€™t know what todo
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Posted 1 year ago
scam job all of below
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Posted 1 year ago
very good casino app
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Posted 1 year ago
Avoid this site, shocking. Happy to accept your money, but as soon as you want to withdrawal they ignore you, no replies to emails, live chat is an a joke. Have been waiting weeks for my money, all documents have been verified. I suggest using Resolver to complain, it is a free site that will log all your correspondence with mega casino. Please contact gambling commission if having same issue, so that this site can be investigated.
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Posted 1 year ago
NEVER USE THIS SITE! Biggest scam ever, you will win and never receive a penny, they will make you jump through loops asking you for ID and proof of address but you will never be able to withdraw your funds. I had Ā£1,3090 and kissed it goodbye.
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Posted 1 year ago
AVOID !!!!!! Customer service is disgusting wonā€™t pay out even thou Iv sent more proof than needed Never believed certain sites go out their way to keep your funds
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Posted 1 year ago
Does not pay you your winnings and customer services is not existent.
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Posted 1 year ago
Iā€™ve been waiting for my winnings for over a month now. Send all my documents over 10 times. Will never use this site again. I will be deleting the app once I get my money. Donā€™t use this anyone itā€™s a absolute joke
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Posted 1 year ago
This company is disgraceful, I have been in touch with them from 02/05, as they refuse to pay out winnings. I have sent e-mails and Live Chat messages and they do not respond or acknowledge any correspondence. Avoid using this company
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Posted 1 year ago
This company is a disgrace to online gambling sites, will not pay out winnings as they the ID could not be verified. Should ID not be verified before depositing money, due to Money Laundering. I have emailed them about twenty times and left messages on the live chat, that in itself a complete lie, as how can it be live chat when no one ever responds. disgrace, this site need fully shut down and a full investigatioin from the relevant bodies carried out.
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Posted 1 year ago
Hi can someone help me? Iā€™ve bet Ā£1400 real money, have a pending withdrawal of Ā£2040?????? Iā€™ve provided my documents etc like they asked. Will withdrawel ever be processed ?
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Posted 1 year ago
Looking at these reviews, I am in same position. Tried live chat and email, but no response. I can't understand why the gaming commission don't do anything about all these problems.
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Posted 1 year ago
I can not believe the way they deal with things at megacasino, so on the 17th of april 2022 i won Ā£950 to be delight they paid me the money with in 2 days. No however on the 27th of April 2022 i won Ā£1700 i made a withdrawal request for Ā£1650. after verifying my account for the 10th time.. so today i had a email saying, withdrawal declined it has been reversed. They did not put the money back on my account they have manually made a withdrawal request for Ā£100 to my card without my consent, so they ran off with the other Ā£1550 i kept receipts, screenshots. I can't believe this. is there anything i can do about this. i have emailed and hope they fix it and i hope it is just a error. surely this literally has to be robbery and fraud?. Can someone please get back to me on here thank you.
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Posted 1 year ago
Seems like an absolute scam, stopped me playing in middle of big bonus round to speak to chat, but nobody there. Think its money well lost! No reply on chat, no phone number for customer service, no answer to emails!
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Posted 1 year ago
It's an absolute joke message them on a live chat 2days ago and emailed them 2 says ago about my withdrawal and no reply there an absolute terrible customer service would not recommend very bad customer service.
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Posted 1 year ago
Absolutely disgusting havnt recieved my withdrawal and sent over 30 emails not 1 reply
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Posted 2 years ago
I have spent Ā£200 at this casino , I managed to withdraw that Ā£200 but then won a further Ā£350 and now they wonā€™t let do anything but speak to live chat , I havenā€™t had a reply in 5 days beginning to think Iā€™m not getting that money
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Posted 2 years ago
There poor response to the chat rooms and no phone number in resolving a issue !! There keep blocking your account after you have provided all the documents a joke customer service a joke !!!
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Posted 2 years ago
Mega Casino is rated 4.1 based on 554 reviews