This company should be taken to task by Trading Standards. They are an absolute scam. Have written umpteen emails all to no avail. Sent the goods back early February and have received no refund or even the courtesy of a reply to emails. I bought compatible Fusion Razor blades from Pamper Me and every one of them was blunt..Go Groupie blame Pamper, pamper blame Go groupie but no one does anything to try and resolve the situation. Their customer service is absolute zilcho. Do not use if you value your money Lesley Mosely
Avoid using this company at all costs. The vouchers I got didn't work and six weeks later I am still waiting for my money back!
I only registered with this abysmal company a few weeks ago and stupidly bought and paid for three deals within a very short space of time. The first deal was bought from the Ministry of Deals and nineteen days later I am still to receive the item. It does not even look as if the goods have been dispatched, but as the Ministry of Deals have totally ignored the two emails I sent to them, and also the online form I submitted, I still have no clue as to the status of the order. The second item did arrive within a week of ordering it, but it is of inferior quality and not worth the money paid. I have been unable to order the last item due to the code not working on the Pamper Me Store website. I emailed the retailer to ask for assistance. It took a week for them to get back to me initially and they did not resolve the problem for another couple of days (they had to reset the voucher code – why I don’t know as it never worked for me at all in the first place). When I tried to order the item after the reset all seemed well until I tried to change the delivery address and the price shot back up to the so called original total. I am still waiting for a reply to an email I sent two days ago to the Pamper Me Store letting them know that I am still unable to order the item. I have emailed Go Groopie on four different occasions over the last two weeks and have yet to receive a single acknowledgement to these communications. As many people have said – avoid this website at all costs, and please do not register as you cannot deregister or even change any of your registration details once Go Groopie have gotten hold of them. I would also have given them no stars if this were allowed, as they are by far one of the worst online deals sites it has ever been my displeasure to have dealt with.
Wanted to buy baby tablet, paid money with Paypal and after I received voucher code then saw that delivery cost 8.99 !!!!!! I did not completed delivery address etc, wrote them asking return my money but no answer - I am completely ignored !!!! So they took 34.99 of my account and I left with no money and no tab.. Shame that I did not read a reviews before buying. People be aware !!!!!!!!!!
Wish I read these reviews before putting money down only £12 but it's the principle. Because of GoGroopie I will never use Pamperme.co.uk or them again. 4 emails to both companies and just plain ignored avoid like the plague fakes and con artists and these reviews tell the story. Anyone know how to report them please let me know as it must stop some offers on there are £100's I have lost £12 but sure some have/will lose more.
I placed an order in November, item was never delivered. Their supplier MEGA DEALS UK are refusing to refund the delivery cost and Go Groopie are refusing to refund the item cost. They do not respond to emails after months of trying. THEY ARE THIEVES AND CON ARTISTS
Bought a tablet from this site paid £50 wasted my money. What they forget to tell you is that it is chinese version Would never use this site again as i have tried to email them several times and no reply.
Don't bother with gogroopie they will take your money, give you discount codes that don't exist, ignore your emails asking for a refund and completely waste your time they are no better than thieves AVOID at all costs !!!!
I've not received an item I've ordered and paid for. Gogroopie have not replied to my email and nor has the company who were supposed to send the order. DO NOT USE THIS COMPANY. the company whom I ordered the item from is CIRCLE TRADING UKJCS. Do not use this company either. Thieves
Total waste of time, DO NOT GO ANYWHERE NEAR THEM. I bought a voucher only to be told that it had expired (it hadn't) so it was reactivated. Still had problems trying to use it so decided to cancel and am still waiting for not only a refund but a response after countless emails. They don't even deserve one star. I have in the meantime decided to write to them and send copies of all the emails sent to them. Trading Standards need to step in I think. Will never use ANY company like this again, would rather pay the full amount.
Beware of this SCAM.... after 6 emails NO reply to any...........YOU HAVE BEEN WARNED. Go Groopie is only interested in your money and will use any means to get it.
I ordered a 7 inch smart tablet over a month ago.. I paid by visa.. The money was deducted from my account. I have paid for this item.. How ever I have never received any correspondence from you and have never received my purchase.. I have tried on numerous oaccasions to get correspondence from you however I have never received any.. I bought this item for my sons birthday but as I said never received it.. I am a single struggling mother.. I find this discussing and belive in you ignoring me even more so!' Please give me some correspondence..miss Reeks
I ordered a 7inch tablet from this company in January and was delighted to receive it within two days and am very pleased with it. I was considering ordering a 9inch tablet but in view of the bad reviews I have read I think I will hang fire and see what happens. As I say I received my 7 inch tablet within two days of my order am delighted with it.
Wish i had read the reviews before buying 3 vouchers through them. They all said they'd been used when they hadn't, cannot get a refund ! Customer services are awful, they take 2 weeks at least to reply and don't even answer the question you've asked ! Joke of a company and I will never use again !
This must be the worst online company ever. Bought a voucher, which could not be used. Have now emailed four times and have been completely ignored. Have now requested a refund, which I doubt I will ever see. STAY AWAY FROM THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!
Have ordered two items from this company.the first nor voucher code didn't work.after several e-mails it was supposedly rest but still didn't work. So emailed a fourth time but no reply and voucher code has now expired. £14 of my money gone. Second item code worked, but still waiting for delivery 4 weeks later.did say allow 21 days for delivery - company livemore.uk. Will definitely not but another thing from this very dodgy company. Just wished I'd seen reviews before buying. Used similar company's like Groupon and KGB with no problems whatsoever so I suggest if you want good deals but them from these sites and don't touch go groupie with a barge pole!!
Received my refund from go groopie. There was no issue in getting it back from them, just the response time to my initial request but overall i'm satisfied as i have my money back. The item itself was very good but i bought for a friend and she already had it so i returned it back to the seller who accepted the return fine.
I bought a voucher from them and then saw the p+p was as much as the voucher I tried to cancel as they have a right to cancel with in seven days policy I sent 4 emails but had no response so I got in touch with trading standards who advised me to print out the t+c's take it to my bank and sake them if they can do a 'charge back' if not write to the company @ 330high holborn London wc1v 7qt requesting a refund giving them a final date to respond good luck.
Don't touch them with a barge pole. Bought 2 vouchers for I pod connectors. The link to the website didn't work. When I found the website myself the voucher didn't work either. Took support at gogroopie more than 4 weeks to even respond to my e-mail. I am still awaiting a refund.
I wouldn't even give one star if I had the choice, absolutely shocking service, complete scam ! I bought a voucher for a photoshoot to be told by the company that I need to put down a £120 deposite, not happy with parting with that amount of money I tried to cancel my voucher within 7 days as it states you can. I am still waiting for a response 3 weeks later and of course my money hasn't been refunded. Will be having this company investigated immediately !!! DO NOT USE THIS COMPANY !!
Bought a 7" Android Tablet before Christmas as a present. The device sent was of sub standard quality. I have chased the suppliers and not been able to move forward without incurring more cost to send the device back. There is no consumer protection or rights. I parted with the money for something that looked like a good deal but ended up simply giving the money away as I received a device I did not want expect and with no recourse.
I had poor quality products delivered and never refunded or returned. Suppliers do not have address, e-mail address or phone numbers so it is impossible to solve the situation. Poor customer service too. I would not recommend it to anyone.
Have not received an item that I bought and paid for including a further £5.99 delivery charge. Have e-mailed over and over again and each time forwarded the previous e-mail so they can see how many times I have tried with no response. Needless to say will not be using this shower again or recommending them. I understand things go wrong but if your 'customer service' cannot provide CUSTOMER SERVICE whats the point? I don't suppose this review will be shown.
I ordered items the first week in November for Christmas,,,they never came I emailed and emailed never got a reply as they were presents I constantly tried but to no avail, so frustrating not even getting a reply with any explanation of delay,. Items never came so had to proceed a claim via PayPal . Never recommend or use them again.
Bought a sat nav from this website and i am very impressed as after seeing all this, i would be afraid that it would be a piece of rubbish. It seems to be very good quality, fast loading and packaged nicely. Very pleased.
This is the worst company for customer support I have ever dealt with. My order went in before Christmas and when it hadnt arrived by mid January, I contacted GoGroopie on the email address they supplied on their site. No response, so I again emailed last week and still no reply and no goods!!!!! I am trying to claim my money back from Paypal and I will never use GoGroopie again. I'm now wondering if it's some sort of scam because the things that I have received have been of poor quality. It needs someone to investigate them thoroughly. DO NOT USE THEM IF YOU VALUE YOUR MONEY!!!
The process of buying leave the customer in a very vulnerable position. As a customer you have to pay to receive a voucher which you redeem with the supplier. As a customer you cannot choose who you buy from, when the item will be delivered and what looks like a deal usually has a large cost for posting which may spoil the deal value. My experience has been that the devices recieved as of sub standard and usually need to be binned and this is a good way to off load the devices. Services side is good but on slae of devices ... this is not the way to buy. Be careful ... I was diappointed and will not use this site to buy devices.
Bought a voucher from this place got my product from another it was an electric product and went to charge it and the plug exploding in my face, now this was a present for my little boy for Xmas and could of easily of blown up in his face, now I've emailed this company on meny occasion and have never got back to me and the other company did repily but only cause they thought I had brought straight from them, but when finding out I had brought the voucher from here did not repily anymore so now I am 70 pounds down and stuck with a product that does not work, so my advice is never buy from here and the other company is outstanding products, yer really I don't think so even said I was going to trading standards and I heard nothing back so please do not buy from here they rip you off :O