ORDERED BRACE LET ON FEB. 11TH A MONTH LATER STILL NO COMMUNION. LAUNCHED A DISPUTE WITH PAYPAL. RECEIVED EMAIL SAY TO CANCEL DISPUTE AS ONLY WAY OF CHARING UP SUPPLIERS
BIG MISTAKE. ALL MY EMAIL ARE NOW BEING BOUNCED BACK TO ME. AND NOW I CAN REOPEN A DISPUTE. TOTALLY DISGUSTED. DO NOT BUY FROM THESE. I NOW HAVE NO BRACE LET AND AM OUT OF POCKET
My friend and I have purchased a mystery European weekend break via these guys. Paid for in full and no contact. Repeatedly chased the office for some kind of date or destination during March, April or May as advertised. All dates offered were mid week flying in an evening, spending one day in the destination and then returning the following morning. Refund has been requested more than once which has yet to be processed. Apparently we are waiting for the travel agent to confirm but considering we haven't confirmed anything with any agent and we are go groopie' customer I am unsure why we have to wait. We have followed go groopie's refund procedure despite having no contact. Please sort.
How do I cancel my gogroopie account and get my money back? I have tried without success. You have not fixed this problem just put my refund elsewhere. You have not acknowledged many points in my emails and you have not acknowledged that I shall never use your services so how do I get my money back? I have lodged 4 complaints and heard nothing. You do advertise you have a complaints procedure which I have followed and still no acknowledgement., which knowing gogroopie just false advertisement just like everything else. I will not stop till I get my money back. Sharon macphee
Ordered Amethyst Ring on 25 Feb 2015 through Gogroopie from merchant Girly Glitz.
Paid for ring and delivery through PayPal
Ring not received yet at 31st March 2015
Have sent email to supplier but no reply
Have tried phoning, several times, however, that was unsuccessful
for no one answers the telephone
Would obviously like to know from someone if I will eventually receive the ring or not
Thank you for getting back to me however as explained to you in previous email, which you acknowledged, that my email address has changed to this one, firstname.lastname@example.org is obsolete, hence unable to access gogroopie account. I am wanting my money paid into my bank account, there must be something you can do. You have also taken 3 months to repay, i will not be using your services again. Sharon macphee
I have received an email from you saying that I am not entitled to full refund you have put the money into my gogroopie account. Absolutely ridiculous. I purchased this tablet from you for my daughter birthday beginning of December which was 3 months ago. I never received the item within 21 days. I obviously bought my daughter tablet elsewhere. There is no way that I will be using your services again, so you are telling me my money of £59.99 shall sit in your account this is robbery, which I am unable to access, I got into it this morning so don't understand why all of a sudden when the money is suppose to be there I can't access. I have sent 2 emails of complaint of to yous in the last month and have not received any reply. Please just give my money back. This is unacceptable behaviour . Very poor services. Sharon macphee
I have contacted you regarding my latest order for three Frozen longsleeved tops as I have been unable to redeem vouchers, but had no reply. I also contacted the supplier of the tops because the voucher numbers I had from GoGroopie were not accepted by the supplier website and have received no reply from them either. I tried to telephone them but the phone number given on their website no longer works. I was going to contact you today, but received your 'review' email. I now have only four day left in which to redeem my vouchers. I had wanted to give these tops to my three little granddaughters for Easter.
PLEASE LOOK INTO THIS IMMEDIATELY FOR ME so my vouchers aren't timed out. I want one blue 'Elsa' top, and two pink 'Sisters' top all aged 4 years. Please reply as soon as possible.
When a review is marked "Verified", it means Reviews.co.uk has the additional trust signals necessary to ensure that the review is genuine. Customers reading the reviews can then use this information to help them decide which reviews are more relevant and steer them in their purchasing decisions.
If a review does not have the "Verified Reviewer" label next to it, we do not have the additional information from the customer/company to verify that the review was written from the privileged user position. Even though some reviews do not carry the "Verified Reviewer" badge, it does not mean that the reviewer has no experience with the company – it just means that we could not confirm a specific purchase. The "Verified Reviewer" badge offers one more way to help gauge the quality and relevance of a company review.
If we are unable to automatically verify you as a "Verified Reviewer", you can email supporting documents to email@example.com so we can investigate and mark your review as "Verified". We prefer an invoice, delivery note or receipt.