DONT USE!No customer service via email, get no response, voucher code didn't work etc etc. I paid by paypal for an item and on my paypal account it provided a phone number for GoGroopie - which is something you can't locate on their own website. This is their number for 'customer services' I managed to speak to someone and I'm waiting for a full refund (takes up to ten days...) hope this helps someone else!
Tel no: 020 3474 0107
Same experience as so many others although my voucher code didn't even work. Ignored by this sham of a company until I opened a claim in PayPal. So glad I paid using PayPal as I can now get the money back. I know that some of these "group discount" websites are real but as they day "if something looks too good to be true, it usually is". This company cares nothing for the customer, they are only interested in making a fast buck, and I wouldn't be surprised if the deals they make with the shops is "only fulfil 10%" and we're all quids in. Especially as they charge you exorbitant postage.
Rant over. Bottom line: if you must use them, make sure you pay with PayPal.
Paid for 4 mp3 players in dec. Company onevolution .co.uk did not deliver. I let gogroupie know they ignored my email. I have written several emails to onevolution to no avail. Go groupie took my money and have done nothing about me not receiving my goods . I advise anyone who reads this to think very carefully before giving gogroupie your money.
Registered with go groupie and ordered a bracelet on 18.8.14, a note said 'oops, something went wrong' but they still took money from my account and despite e mailing several times I've been totally ignored!! Obviously a scam and rip off company with no conscience whatsoever!! My advice is to keep well away from these con merchants!!!!!!!!!
Please do not trust this company, In June I placed an order with them for some face cream, delivery charge was also made using my Paypal account. After numerous emails I still have not received the product or a refund.
I have made a claim with paypal for a refund but no luck there. When offers seem too good to be true just deleat them.
Ordered an item on 11th of July and they said it would take 21 days. Time came and went - made enquiries. Few days later they said it has been despatched and it should be with me within 5 working days! Now I have E-mail asking me to confirm my address. What kind of organisation is this!!!!!
Would not be recommending this organisation to my family or friends.
Ordered two things from this site, the first never came at all and getting a refund was like pulling teeth !! The second thing eventually arrived, it was horrid and didnt fit. i returned the item to the merchant and waited for a refund !! They said the item was never received but i have proof of posting. Sent them a copy but never got anywhere. Go groopie ignored many of my e mails and the merchant never got back to me at any time, so i lost my money !
Take my advice, stay well away from this site !!!
I ordered many items from GoGroopie, at first I was impressed but sadly that changed very quickly. I've ordered items in the beginning of July. I'm still waiting. They told me on 2 August that they will refund me within 7-14 days. I'm still waiting. My advice is to stay clear from GoGroopie!!!!
I ordered back in July and voucher number doesn't work. Tried emailing go groopie....no reply. Tried the people I ordered off....straight to answer phone and can't leave a message as answer phone full. Voucher apparently runs out at end of August and I'm getting nowhere very fast!!!!
I purchased a voucher in July 2014 and haven't had my product till date . I was waiting to receiving voucher code on my email as other deals does but after waiting for a month I haven't received any . I have recently lodge a complaint to them and have had no luck to date . Furthermore I am very stunned to read the horrible reviews about the go groupie can't believe this is happening in the uk . Where law and order is so strong . Being a legal professional and I will surely not allow them go scot free . They will not only have to refund my money but will compensate me for the harassment and mental torture . Will see them in court now they cannot continue to cheat ppl forever and ever.
Avoid this company like the plague.
I ordered a wireless doorbell, they took my money immediately. I was not happy with the details that came after ordering the voucher so cancelled. I am still waiting 3 weeks later for the return of my money. Not getting any answers after they said that it was not a problem and they would refund me.
DO NOT USE
Avoid!! The groupie was notas stated, only noticed after checkout. Charged extra for postage which again didn't state till after checkout. My voucher did not work. Tried to cancel this with no joy. Sent emails with no reply. They have my money but won't help me now!! Not happy at all!