Delivery was a bit of a farce. Only box 2 of 2 was initially delivered. Spoke to two people in customer services, and given different explanations. The second one was right: the first box just turned up a day later. All fine, just poor communication around the delivery.
If you are wondering what to buy the man in your life who enjoys good beer ... Then look no further! He waxed lyrical abouts its contents all night ????. However, from a girly point of view, may I add the suggestion that you offer a gift wrapping option to complete the excellent service provided by your company? Once again, many thanks ????
Poor service and unreliable delivery . After contacting this company twice regarding the delivery of the goods ordered as it was a Christmas gift and being reassured that the order was on hold TWICE, they sent my gift out. I even said that if the delivery could not be stopped I would cancel the order and reorder in December.
I called on the morning of the day they sent the gift out as I had received an email regarding delivery and spoke to customer services and was told that it was on hold. and then at 1.15pm the gift was delivered.
I will not be ordering from this company again especially as they can not deal with a simple task!
I was told by customer services that that if my friend was told of the situation, they were sure that they would understand...... its a Christmas gift that has been delivered in November
Very fast system of getting products ordered to my front door and packed in a good fashion to not let bottles get broken. The protecting wood shavings are now slowly degenerating in my compost bin !
Good choice of beers that will have me happily imbibing until Christmas.
I bought the British\Welsh pack as a gift for my brother in law who is a beer connoisseur! He was really chuffed and said it was an exciting selection and he's looking forward to trying quite a few beers he hasn't tried before!